Archive for 2019

  • Light Bulb & AH-HA Moments

    Confessions of CHART’s Training Competencies Instructional Design (ID) Master Class, held in Nashville on Saturday, July 27. Nine strangers gather…

  • Living, Breathing and Networking His Amusement Park Dreams

    Xabdiel Nunez On-the-Job Trainer at Seaworld Orlando Undergrad student at the University of Central Florida, Rosen College of Hospitality Management…

  • 12 Ways to Create a More Gender Inclusive Workplace

    “Closing the gap to full acceptance of LGBTQ people will not come from legislation on judicial decisions alone,” says Sarah…

  • Using Talent Development to Drive Manager Engagement

    According to a study conducted by Gallup and TDn2K, only 27% of restaurant general managers are engaged. Even worse, 18%…

  • What Are CHART Trainers Working on in 2019?

    We asked five CHART members to tell us about their key priorities and objectives for this year. Take a look…

  • When good isn’t good enough, you have to be different

    Our most recent conference in Albuquerque was packed with practical, hands-on information that you can take back to your organizations…

  • Passing on the Gift of Mentorship

    Michael White, recipient of the 2010 CHART/NRAEF scholarship, wasn’t planning on making a huge change in his career path when…

  • Leading Your Social Engagement Plan

    Whether you’re running a restaurant, hotel or on-site food services, social media reviews can make or break your reputation. In…