Blog Issue 9

  • Anatomy of a Job Benefit: 5 Steps for Flexible Schedules

    Flexible schedules have been a hallmark of hospitality workplaces across the country, and it is a benefit that employees value…

  • How AI Will Change Training, For Better or For Worse

    How AI Will Change Training, for Better or for Worse

    Artificial Intelligence (AI) is an emerging technology that has recently reached a turning point where it has become accessible and…

  • Case Study: Sonesta’s AGM Apprentice Program Upskills a Talented, Certified Staff

    Sonesta Hotels (like many companies) lost a lot of employees over the pandemic and they took their institutional knowledge with…