Rev Up Your Recruiting: Optimizing Your Employee Referral Program in 2024
Patrick Yearout, FMP, CHT
Director of Innovation, Recruiting, and Training, Ivar’s & Kidd Valley Restaurants
CHART Past President
Finding and retaining top talent in the highly competitive recruiting battles of the hospitality industry can be an incredibly challenging task. However, there is a powerful yet often underutilized tool at your disposal that can revolutionize your recruitment efforts: employee referral programs. By leveraging the networks and goodwill of your existing team members, you can gain access to potential candidates who are more likely to be familiar with your operation and its values, and who will save you the time, money, and effort of frantically grasping for applicants through online methods.
The many benefits of hotels and restaurants implementing employee referral programs include:
Once you have made the decision to implement an employee referral program (or maybe you need to revive one that is gathering dust on a shelf somewhere), you will need to think about how you can make it work within your hospitality business to ensure it becomes an effective part of your overall recruiting strategy.
These strategies should include:
As you embark on the journey of implementing and customizing an employee referral program tailored to the unique needs of your hospitality business, remember that it’s not just about finding top talent; it’s about building a thriving, inclusive, and engaged team. If done correctly, the programs can unearth exceptional candidates who not only possess the skills and work ethic required in our demanding industry, but also contribute to a more diverse and dynamic workplace.