Issue 4

  • Adaptive Learning: A Complement to In-Person Hospitality Training in a Blended Learning Environment

    From retail to restaurants, manufacturing to medicine, training is undergoing significant changes. One factor that has a direct impact on hospitality trainers is the reduction in classroom-only instruction in favor of e-learning and blended programs. While hospitality has lagged other industries in adopting this change, there is no doubt that it is coming.

  • What Now? 4 Ways to Get Ready for Recovery

    As you start to think about what your organization might look like when we emerge from this situation, which functional area is going to be critical to getting operations going again? That’s right, training! Whether you are still actively employed or temporarily furloughed, now might be a good time to start thinking about what you can do to prepare your organization for recovery. Here are some ideas to get you started:

  • E-learning in Your Reimagined Training Strategy

    As hotels and restaurants prepare to ramp operations back up once COVID-19 runs its course, the ability to offer remote training options to employees is crucial. Fortunately, as an industry, we’re already well-positioned. According to a recent report by CHART and Black Box Intelligence (formerly TDn2K), 86% of responding hospitality organizations currently use some form of e-learning training solutions.

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